Hello, everybody, this is to warn other reliable customers worldwide, our customer in China signed a contract with following supplier from Indonesia in early July, 2023 and issued the LC on time but they breached the contract and did not perform at all. Please be careful with such unreliable suppliers worldwide.
PT. Intraco Multi Indonesia
Add: JL. Pesut Perum Kotaraja Residence Blok A 13, 75513, Kutai
Kartanegara, Kalimantan Timur, Indonesia.
Website: www.intraco.in
Mr. Zakaria Al-Musyarof (Managing Director)
Tel: 0062-813-4225-7173 0062-822-3710-3335
Email: zakaria@intraco.in
Sales Representative:
Mr. S. A.
Tel: 0062-821-2535-****
Email: s***an@intraco.in
Here is the brief story (any business proof can be available upon request):
Our customer in China received their FCO on July 09 and 12, 2023 (FCO No.: 029/IMI-FCO/VII/2023) and our customer signed the contract on July 13, 2023 (Sales Contract No.: POME/HRIC/IMI/2811/VII/23), then our customer issued the LC draft on July 24 and the formal LC is issued on August 01, 2023. All the original documents can be available upon request.
According to the contract they signed, the seller is required to deliver the shipment in July - August, however, after the issuance of LC, the seller did not reply us by email on time. So far we have NOT received any news regarding the shipment by email. As of September 06, 2023 we even do not know the mill location at their end. Apparently this supplier -- PT Intraco Multi Indonesia has seriously breached the contract and should bear the actual loss from us. Their breach of contract has seriously affected the contract performance in China and our credit and reputation has been greatly ruined as well among our customers in China.
We reserve the right to take further legal actions against this supplier as we are still calculating the losses from our customers in China. Please be warned and stay away from any unreliable suppliers worldwide !
